H2grO Maintenace, Service & Warranty

Maintenance

Monthly Check
Check the accumulated lint, hair and sludge in your H2grO filter screen each month. Clean if necessary. There is no need to remove the filter screen from the H2grO, simply direct a strong jet of water across its surface from a garden hose nozzle for 15 to 30 seconds. The sludge will be flushed directly into the sewer drain. This cleaning process should consume only 5 to 10 litres of water.

Always remember to wash your hands after cleaning your H2grO system.

Annual Maintenance
We recommend that you wear rubber gloves when removing the filter or pump from the unit.

Remove the filter screen from the H2grO housing and clean it well.

After isolating the H2grO unit from its power supply, disconnect and lift the pump from the pump well by its handle and thoroughly clean. Do not lift pump by its electrical cable.

Oil in the pump’s seal chamber should be periodically checked and replaced. This work should be done by a suitably qualified Davey Service Dealer after every 2,000 hours of operation or every 12 months, whichever occurs first.

Open the in-line valves at the ends of 25mm purple H2grO feeder pipes and thoroughly flush pipelines with clean fresh water.

Select two pods from each irrigation zone and inspect for blockages and root intrusion. If you find any blockages, raise and clean all pods.

Troubleshooting Guide
Pumpwell full to overflowing but pump isn’t operating.
• Check that power is connected and that the isolation switch is in the “on” position.
• Check that the sewer outlet is not blocked or flooded, as the level sensing pressure switch will prevent the pump from operating.
• Check that the R.C.D or circuit-breaker safety switch hasn't tripped.
• Remove pump from the unit and invert it to check the pump’s float switch function.
• Check that the greywater temperature has not exceeded the pump’s 50°C operating
maximum.

Pump operates but greywater doesn’t flow from pods.
• Check that the two-position diverter valve is in the correct position.
• If using a manifolded irrigation system, check that the zone in-line valve is open.
• Confirm the elevation of the irrigated area is not higher than the pump’s 7 metre lifting capacity.
• Check for leaks between the threaded connections between the pump and diverter valve.
• Check that the 6mm flexible tubes to pods are not blocked.

After Sales Service and Spare Part Contact Details:
PPI Corporation Pty Ltd

Queensland: Ph: (07) 3865 2300 sales@ppi.com.au
Nth Queensland: Ph: (07) 4779 7322 town@ppi.com.au
Victoria: Ph: (03) 9791 3700 melb@ppi.com.au
New South Wales & ACT: Ph: (02) 8706 2400 syd@ppi.com.au
South Australia: Ph: (08) 8447 2611 adel@ppi.com.au
Western Australia: Ph: (08) 9212 3200 perth@ppi.com.au
Tasmania: Ph: (03) 6248 5933 hobart@ppi.com.au
Northern Territory Agent: Ph: (08) 8947 1250 sales@tha-nt.com.au

After Sales Pump Service and Repair Contact Details:
For professional after sales service or repair contact your Davey Dealer.
For assistance in locating your nearest dealer contact the Davey Customer Centre on:
Ph: 1300 367 866 or visit Davey Pumps online at http://www.davey.com.au/

Warranty

Who gives this warranty (Warrantor).
PPI Corporation Pty Ltd
275 Robinson Road East
Geebung Qld 4034
Australia
http://www.ppi.com.au/

Who receives this warranty (Purchaser)
The original purchaser (other than for purposes of resale) of the PPI product.

Duration
One year from the date of purchase by the original purchaser.

Which products are covered by this warranty.
H2grO – Greywater for Gardens Housing, filter, pump, switches and valves manufactured or sold by the warrantor.

What is covered under this warranty.
Manufacturing defects in materials and workmanship, which occur within the duration of the warranty period.

What is not covered under this warranty.
Any incidental, indirect, or consequential loss, damage or expense that may result from any defect, failure or malfunction of the warranted product.

Any failure that results from an accident, purchaser’s abuse, neglect, use in association with corrosive chemical or solvents, operation in excess of stated maximum working pressure and temperature or failure to operate and maintain the warranted product in accordance with the instructions provided in this owner’s manual.
Items or service that is normally required to maintain the product (eg. Subsurface irrigation pods, pump seal oil, cleaning and flushing).

Responsibilities of warrantor under this warranty.
Repair or replace at the warrantor’s option H2grO – Greywater for Gardens product or components that have failed as a result of faulty manufacture, within the duration of the warranty period.

Responsibilities of purchaser under this warranty.
Deliver or ship the H2grO – Greywater for Gardens product to the warrantor’s manufacturing facility. Freight costs if incurred must be borne by the purchaser. Use reasonable care in the operation and maintenance of the product as described in this owner’s manual.

When the warrantor will perform repair or replacement under warranty
Repair or replacement will be scheduled and serviced according to the normal workflow at the warrantor’s manufacturing facility, dependant upon the availability of replacement parts.

If the purchaser does not receive satisfactory results from the product repair or replacement, the purchaser shall advise the warrantor immediately.

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