A Letter To Our Customers Waiting On Water Tank Deliveries

Hello, I'm John Payne, Chairman of Enviro Friendly Products.

The last six months have seen unprecedented demand for water tanks and other water storage and reuse products. We are proud of the Suppliers we deal with, and the level of service they normally provide.

Unfortunately, these are not normal times. The industry is strained almost to breaking point. The sheer volume of orders is causing many problems...

• as Suppliers have dealt with a flood of orders, information systems have lagged behind
• delivery times quoted by Supplers, and passed on by us, have almost invariably slipped
• production facilities have strained to keep up, some factories are working 3 shifts
• delivery facilities have strained to keep up
• suppliers' staff (and ours!) are not only handling more sales enquiries, they're now handling many enquiries for "Where is my tank."
• raw materials are in short supply, and even major companies are looking at the supplies being rationed

The problems being experienced are not limited to our business, to our suppliers, or to any one State. The whole industry has been swamped as a result of numerous factors...

• Generous government rebates in Queensland have created huge demand. In Brisbane, you were able to buy a 5000 litre tank, have it delivered, have it installed and buy a pump, and get almost every cent back in rebates. Virtually free water tanks have dramatically increased sales
• The current Brisbane City Council rebates ended on June 30th, and this has led to another wave of demand
• water tank rebates in a number of States are being increased
• the fact that we have experienced the worst drought in living memory is making more people than ever buy water tanks
• government building regulations in many jurisdictions now mandate water tanks for all new homes, greatly increasing demand
• the media has finally 'come around', and is now talking continually about global warming and climate change. It's hard to get through a news bulletin without an item about water shortages, low dam levels or new water restrictions
• In almost every State, there are plans to introduce even more extreme water restictions
  

We deal with 12 different water tank factories, operated by 6 different Manufacturers, who are

• Tankmasta- part of a A$5 Billion a year turnover plastics giant, Linpac
• Nylex Water- a leading publicly-listed Australian company for generations
• Poly Water Tanks- a well-established NSW Central Coast manufacturer
• Team Poly- part of the iconic publicly-listed Hills Industries group
• Rainhaven- a specialist supplier of quality slimline tanks
• Aquasource- part of the respected Silvan Group

The industry is experiencing unprecedented delays in production and delivery. It's in everyon'es interest to get YOUR tank out as soon as possible, but sometimes delays in production will mean that it doesn't come as quickly as expected. Please bear with us!

We ask for your understanding while the whole industry deals with this problem. We understand your frustration, and if we had a magic wand, we'd solve the problems forthwith! We can only apologise for delays, and ask for your understanding. We ask that you not take out your frustration on our staff, or on the manufacturers' staff- we are all doing our best.

Some factories can deliver more quickly than others. Some tank sizes are quicker than others. Currently, rural-sized tanks are slowest, and Victoria and Queensland experience the longest lead times. Lead times on the tanks we handle vary from 3 weeks to 30 weeks! Let us know your needs, and we'll do our best to match them.

Thank you for entrusting your business to us.

Yours sincerely,

John Payne

(Page updated 02/08/07)

Call Enviro-Friendly today on (02) 6282 6266, and find out how we can help you
"Save water, save energy, save money, and save the environment."

For enviro-friendly tips and news, be sure to and please, tell your friends about us!

Enter your search terms

Web www.enviro-friendly.com Submit search form

Enviro-Friendly Home  Products   Site Map    Water Tanks Australia   Tankmasta Water Tanks  Team Poly Water Tanks   ARI Plastank Water Tanks   Rainhaven Water Tanks   Tankmasta Underground Water Tanks   Slimline Water Tanks   Poly Water Tanks  Bladder Tanks  Water Tank Deliveries  Solar Hot Water  Quantum Water Heater  Evacuated Tubes   Greywater Systems   Grey Water Queensland   Hot Water Recirculators   Hydronic Heating   Solar Panels Power Systems   Solar PV Feed In Tariff   BP Solar   Sharp Solar   Cent-a-Meter   Evaporative Cooling   Information   Canberra Home Builders   Roofing/Guttering Contractors Canberra   Plumbers in Canberra   BASIX  Water Tanks Sydney   Water Tanks Melbourne   Water Tanks Adelaide   Water Tanks Brisbane   Brisbane Water Tank Rebates   Tankmasta Water Tanks Brisbane   Water Tanks Queensland   Water Tanks Canberra   Water Tanks Perth   Discount Water Tanks   Water Tank Accessories   Rainfall   Customer Feedback   Promotional Partners   Free Google Software   Onga WaterSwitch   Bianco Water Pumps  Carbon Credits 

Enviro-Friendly.com © 2003-2008

Enviro Friendly Products Pty Ltd
ABN 63 114 944 713
44-52 Townshend St.
Phillip ACT 2606
(Canberra, Australia)
Ph: (02) 6282 6266 Fax: (02) 6282 6288

Impressed with our high search engine rankings?

Business Hours: (EAST) Monday-Friday 9-5, Saturday 9-12.


All information provided in good faith- E&OE

Current Web Marketing SEO Tests
Enviro-Friendly Products
Payne Family History Melbourne Sports Photographer
Canberra Home Builders

Impressed with our high search engine rankings?

Please support...Environmentally Friendly Products Eco-Friendly Products Green Products Sustainable Products